FAQ

What is myShops.pk?

myShops.pk is an online marketplace connecting your neighborhood stores to you. You can now order items from your trusted stores through myShops.pk and get your items delivered to your doorstep.

What kind of shops are available is myShops.pk?

myShops.pk offers different kind of stores e.g.

  • Fruits & Vegetables
  • Butcher Shop
  • Grocery Stores
  • Pharmacy
  • Electronics Shop
  • More are coming soon.

We are continuously expanding our business categories and products range.

What makes myShops.pk unique from other E-Commerce Stores?

myShops.pk is not an E-Commerce stores which is being operated from an office. We provide online platform where end-user can order from his/her nearby stores. myShops.pk provides his platform only to such stores which have some physical existence so consumer has more confidence while shopping. Generally, consumers face problems from online stores as they run out of stock or have different prices as offered in real stores. While in our case, you will not face such issues. myShops.pk is directly connected with store Billing Software so there would be no price change. myShops.pk is all about bringing convenience to you! If your preferred store in not in our list of partner stores then you can suggest store owner to list his store on our platform or write to us at info@myshops.pk we are continuously bringing more stores and categories to our platform.


How myShops.pk show store items?

myShops.pk is directly connected with store billing software through our partner Retail Software which helps us to show real time items and prices directly from store so there would be no change in prices. As in lot on E-commerce stores prices are bit higher side but in myShops.pk you will find the real time prices.


How do I order?

When you open the order page system will esquire your current location so you can place order from your nearest store, in case if there is not store then it will not allow you to go through. Once you find your desired store  You can order your desired items using our website. 


Do I need to get myself register before placing an order?

Yes, you need to have an account with us. The signup process is simple and easy, we just need your basic information to setup your account such as your Name, Address and Contact no. 


What are the delivery charges?

Each store has its own delivery policy and may or may not charge you a delivery fee for your order. Stores delivery charges are mentioned on store selection area.


Can I modify/change/update my order after I have placed it?

Yes, you can modify your orders until it is not accepted by the store.


Will I get a confirmation call for my order?

Yes; our customer service will confirm your orders details with you


How do I track my order?

Order statuses can be tracked on website and through app as well. 


Your prices same as store prices?

Yes; As myShops.pk is integrated with store billing software so there would be no difference in prices.


Payment modes?

For now, we only support Cash on Delivery.


Delivery time?

Delivery times and schedules vary from store to store. Our partner stores usually provide same day & next day delivery services.


Return/Refund?

Any items that are not up to your satisfaction can be returned to the delivery person at the time of delivery or even you can claim on relevant store later on.